FREQUENTLY ASKED QUESTIONS

Do I need a doctor’s referral to come to physiotherapy?

A doctor’s referral is not required to receive private physiotherapy treatment. Please be aware that some extended healthcare providers require a medical referral, so it is best to check with your provider prior to your first visit.

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How quickly can I get my first appointment?

We will make every effort to book an appointment within 24 hours.

How long will I be in the clinic for each session?

Please bring your Health Card and any other information such as extended health plan benefit cards. If you have an WSIB claim, we require your claim number, date of injury and the name of your case Manager.

 

Please note:

If you have seen a Doctor and were given a referral, please bring the referral note as well as any imaging reports (i.e X-ray, CT scan, MRI, or other) and post-operative reports if you’ve been given them following surgery.

If you are seeing a physiotherapist, please bring a pair of running shoes or sneakers and some loose comfortable clothing. If we are treating your hip, knee or ankle please bring shorts.

What should I bring to my appointment?

It depends on the injury and type of treatment you require, but expect to be in the clinic for approximately one hour. (60 minutes)

How many treatments will I need?

Every condition is individually evaluated, based on the person, severity of their condition and patient activity expectations. Your treating professional will advise you of an appropriate treatment plan after your initial assessment.

Does my extended health plan cover my treatment?

Most health plans cover paramedical treatment like physiotherapy, chiropractic, naturopath and massage therapy. It is your responsibility to know how much coverage you have, and what amount of coverage you have left for the year.

Do you bill treatment directly to my insurance company?

We bill many insurance companies, you are responsible for the patient co-pay amount at the time of treatment. We do not have access to limits and can only submit and get the response based on your coverage. You will be responsible for any amounts not covered at the time of your treatment.

Does the OHIP cover any treatments?

No. OHIB does not cover treatments of physiotherapy, massage therapy and chiropractic services but most of extended health plans cover all these services. Please check with your provider before making appointment.

Contact Us

Phone : 905-581-5189

Email: info@healersrehab.com

Address: 4-2880 Queen Street East, Brampton ON, L6S 6E8